Service Software UI/UX


PROJECT:

This project was driven by a need to reduce critical errors in collecting customer information while placing phone orders. In brief, call representatives would occassionally forget to capture critical information during calls.

STRATEGY:

Progressive field and submit button activation once key information is collected. Names of those on-site and authorized to ok work are grouped with relevant date information. A more detailed study is included as part of the UX Portfolio PDF.



← Back

Service Software

UI/UX Software Interface Revision

Service Software

Problem Statement

Service

Clickable Demo: Default View/ Caller + Auth to Work ID'd / All Fields Active


Software solution contingent on development limitations.


Back